A SAFE IN-STORE SHOPPING EXPERIENCE

 

As from 10 November 2021 we have implemented the following measures to ensure a safe shopping experience for you and our team.

 

Do I have to sign in?


In line with the New Zealand Governments recommendation, we encourage all customers to scan in using the COVID-19 QR tracer app before entering our store, and for those who do not have the app, we will have a manual sign-in process in place.

Will I need to wear a mask?

Yes, by law the New Zealand Government requires all customers entering our store to be wearing a mask.  If you do not wear a mask and cannot prove you have an exemption, you will not be able to enter.  All staff members will be wearing masks.

What distancing precautions are in place in-store?

In order to maintain social distancing, we're limiting the number of customers in store at any one time.  When you visit our store, a safe distance of 2 metres is required from other customers and our team, both inside the store and in queues.

Will I have to queue to enter the store?

You will only have to queue if the number of people in store at any one time is above the permissible limit,  This limit is based on the store size and will be strictly monitored by a team member at the store entrance.  When the limit is reached, you will be admitted on a one-out one-in basis and therefore might have to join a queue.  Please maintain a safe distance of 2 metres while doing so. 

Can I bring family and friends?

Due to the size of our store and limits on numbers, we kindly ask that you come in alone.

Can I use a fitting room?

Yes, however, not all fitting rooms will be open and the 'one in, one out' rule will apply.

Am I able to be fitted for a bra?

We will not be undertaking bra fittings at this time, but will resume again once restrictions ease.

What cleaning measures are in place?

All surfaces in our store have been well cleaned and team members will be regularly sanitizing surfaces in between customers,   Our team members will be sanitizing their hands between each customer and will not be permitted to come to work if they display any Covid-19 symptoms.  We ask that if you are feeling unwell, please place an order via the website or phone through your order rather than visiting our store.